EXPERIMENT 01
Sample It worked
Eliminating the multi-tab client onboarding shuffle
Onboarding required 6 browser tabs open and 45 minutes of manual copy-pasting for each newly signed client.
Client Onboarding
2026-10-05Read experiment
The lab record
Experiments, documented honestly.
One workflow, one change, one measured outcome per record. Incomplete work is published as incomplete — a result of “didn’t work, here’s why” is a valid ending.
Records tagged Sample record are structural examples showing how an experiment is documented. They contain no client data and no client results.
EXPERIMENT 02
Sample Tweak it
Automated contractor invoice reconciliation against task boards
Weekly invoices didn't match logged time on tasks, causing 3+ hours of dispute checking every Friday.
Billing & Finance
2026-09-22Read experiment
EXPERIMENT 03
Sample It worked
Self-service client report generation via Webhook
Agency team spent Monday morning exporting CSVs to email progress updates to clients.
Reporting
2026-09-10Read experiment